Cognitive Rehabilitation Assistants
Our services are dedicated to individuals living with cognitive difficulties as a result of brain injury or neurological disorders. BIS Services provide services to both adults and children, across the UK.
Award Winning
Psychology Graduates
Led by Brain Injury Specialists
Cognitive Rehabilitation Assistants
Our trained and expert cognitive rehabilitation assistants work with therapists to facilitate the most appropriate support programme to improve the functional skills to increase independent living skills and confidence. All of our CRAs hold a minimum of a Psychology degree or are finishing their studies, with many undertaking Masters Level degrees or PhD study.
We utilise a bespoke sessional report system, that is personalised to the individual needs of the client, and constructed in close collaboration with the multi disciplinary team to ensure high levels of evidence and data to inform future care and support justification.
Whether you’re a case manager, solicitor, therapist or family member seeking to enhance independence and quality of life, BIS Services is here to help.
Bespoke Rehabilitation Plans
We understand the challenges of working in this client group and the need for expert approaches. All of our CRA’s are trained to support clients in their homes and local communities to improve outomes.
Increase function
Our specialist services ensure our clients reach their maximum functional potential.
Fatigue Management
A key component in the long term success of rehabilitation, our team are experts in understanding the impact of fatigue on daily life.
Increase Independence
With increased cognitive skill, comes increased independence for our clients.
Vocational Rehabilitation
Working alongside specialist therapists and MDTs, our CRAs faciliate attendance and engagement in return to work goals.
Cognitive Strategies
Initiate scaffolds and strategies that align with the clients personal goals and motivations
Educational Settings
Our team train and attend educational settings and provide 1:1 support and feedback to school and college settings.
Community Activities
Our CRAs are skilled at facilitating engagement in activities and tasks to enable integration.
Evidence & Data
Our bespoke sessional reports are tailored to the needs of each team, allowing us to provide meaningful evidence and data of support needs.
At the heart of BIS Services is a dedication to helping people who are living with the effects of brain injury.
We are so much more than a cognitive support service. We bring best-in-class levels of expertise, empathy and integrity to our work. Our cognitive rehabilitation assistants collaborate with a variety of external therapists to deliver the support an individual needs to ensure they have as high a quality of life as possible.
In addition, CRAs receive high level supervision, clinical reflective practice and training to ensure that they are equipped to manage to demands of working with challenging situations.
Expert Training and Supervision
Staff undertake thorough induction training, which includes mandatory training, as well as specialist brain injury and cognitive rehabiliation modules. We hold regular in person training days which cover deeper mandatory modules, specialist topics, guest speakers and regular case study clinics.
BIS Services provide one to one clinical supervision and mentoring, in addition to extensive training on safeguarding, report writing and risk and rehabilitation planning.
Improving Standards
Many of our CRAs progress to Clinical Training as a result of the level of experience they gain at BIS Services, qualifying as Clinical Psychologists which aligns with the BIS vision of improving provision beyond our own services.
BIS Services employ all of our staff directly, and there are no zero hour contracts. We believe our staff should be afforded secure and stable income to ensure consistency and continuity for our clients.
” Rebecca shows exceptional work day-to-day with her client, a high standard of communication, balancing when to manage and push the client to engage with activities, maintaining excellent relationships with client and the MDT and flexibility to accommodate for her clients’ needs.”
Case Manager
Commonly Asked Questions
How do I make a referral?
Please visit our referrals page or fill out the form below. Alternatively, send an email to referrals@thebiss.co.uk or call us on 01622 584456 to discuss your needs.
What areas do you cover?
We cover all over the UK, with most of our clients are in England and Wales.
Do you employ your cognitive rehabilitation assistants or are they self-employed?
All CRAs are employed on either a full time salaried contract or part time contracted hours.
Do you provide personal care?
We do not provide intimate personal care, such as washing, dressing, feeding etc. We also do not provide manual handling. Our services do include prompting and supervision.
How do you match?
BIS Services have a large number of CRAs and where possible we will match one of these to the requirements of the client. We provide individual staff profiled for consideration. BIS Services team are exceptionally skilled at matching CRAs, and will always make our own recommendations. We will ask for preferences at referral stage and will endeavour to meet these. When the preferences are more limited, it can be harder to recruit within psychology graduates. We will keep you informed at all times of progress.
How much do you charge?
Please contact us via the form below for our schedule of fees.
What if I don’t get on with my CRA?
You will have a Meet & Greet with your CRA, to make sure you feel they are the right match for you. For the first 6 weeks we will keep in regular contact with you and your team to gain feedback and make sure everything is going ok. It doesn’t happen very often but sometimes things don’t work out. We will speak to you and your team about what route to take and if needed will introduce another CRA. Our Client Liaison Officer is always there as well for you to speak to.
How do I know my CRA is competent and trained?
All of our CRAs have a background in Psychology, either having graduated or being in the final year. We provide extensive onboarding training, and they receive training from our specialists in brain injury and cogntive rehabilitation. They will also usually receive training from your own team, to ensure their knowledge is personal to you.
How do I make a complaint or give feedback?
Please refer to our complaints and feedback page here.
Want to know more about our referrals and onboarding process?
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