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Management and Senior Staff

We have a large team of Rehabilitation Assistant profiles for your information. We pride ourselves on the high calibre of staff we provide, all of whom possess a minimum Psychology degree as standard. Please contact us for further details of our diverse team.

Natalie Mackenzie, MSc, CPCRT, CBIS

Director & Cognitive Rehabilitation Therapist

Natalie graduated from Royal Holloway, University of London in 2002 with a BSc Psychology. She went onto work within a community brain injury service where she progressed to Deputy Manager. During this time, she obtained her masters degree in Cognitive Neuropsychology in 2004. Natalie has many years experience in working with individuals with brain injury and is highly specialized in the area. She is a certified brain injury specialist, and accredited Cognitive Rehabilitation Therapist. Natalie is an member of BABICM and UKABIF and sits on the steering committee for Kent Acquired Brain Injury group. In 2018 Natalie became a Trustee for Headway SELNWK. She is also a qualified Hypnotherapist and is the only Certified Brain Injury Specialist Trainer in the UK.

Natalie was shortlisted Finalist for Kent Businesswoman of the Year 2018 and Winner of the Professional Achievement award. See our coverage here

In October 2018 the team were also shortlisted for Kent Business of the Year and took home the prize for Professional Achievement. A very proud moment for all of Team BIS.  2019 Natalie took home the Kent Businesswoman of the year!  

Eky Popat Bsc, MSc, CBIS

Operations Manager

Eky graduated from Kingston University with a BSc Psychology in 2009.She went on to pursue her interest in Psychology by furthering her education with a MSc in Applied Child Psychology. Eky has been an integral part of BIS Services since 2011, providing high level services to clients and has very successful outcomes measures. She was shortlisted as Young Achiever of the Year in the Rehab First awards in 2017 and has built an excellent reputation for working with particularly challenging clients. Eky also delivers the Mindfulness services offered at BIS Services and is involved in staff training, mentoring and supervision.

Eky is an active member of ABIL ( Acquired Brain Injury London) and is continuously updating her expertise in the area. Eky and Natalie are two of only a small handful of Certified Brain Injury Specialists in the UK.

Megan Boxall BSc

Senior rehabilitation Assistant

Megan graduated in 2015 with a BSc in Psychology. She joined BIS Services in 2015 and rapidly built a successfully rapport with her clients. Megan has an instinctive ability to work with our client group and rapidly progressed to a senior rehabilitation assistant. Megan has completed a number of specialist courses in Brain Injury and Cognitive Rehabilitation.

Dimitrios Nakhid BSc, MSc

Senior Rehabilitation Assistant

Dimitrios joined BIS Services in 2016, previously having worked with challenging adolescents. He graduated with a BSc in Psychology and holds an MSc in Psychology research methods. His calm demeanour and ability to work with challenging individuals enables him to deliver a specialized level of input to some of the more challenging individuals.

Dimitrios is always keen to expand his CPD and is currently undertaking training in Hypnotherapy, as well as studying for a qualification in Nutrition.

Linda Forbes

Office Manager

Linda is an integral part of the team, keeping everything running smoothly. She is the first port of call for incoming referrals and enquiries and ensures all documentation required for the team and service commissioners is delivered in a timely manner.

Rachel Hall

Social Media

Rachel joined us earlier this year and is responsible for all our social media delivery and development. Please contact her for all media enquiries.

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